Ce que nous collectons, et pourquoi.

Synalytics is a data and engineering studio based in Mauritius. We build software, analytics platforms, and automation systems for businesses. References to "we", "us", or "our" in this policy refer to Synalytics.

Our contact email for data-related matters is info@synalytics.io.

We only collect information you give us directly:

• →Name and email address when you contact us via the enquiry form
• →Company name and project details you include in your message
• →Technical usage data (page visits, browser type) via essential cookies (no personal identifiers)

We do not collect payment details directly. Any payments are processed by third-party providers who operate under their own privacy policies.

We use your data solely to:

• →Respond to your enquiry and scope your project
• →Deliver contracted work and communicate project updates
• →Send invoices and manage billing (client data only)
• →Improve the performance and usability of this website

We do not sell, rent, or share your personal data with third parties for marketing purposes.

This website uses cookies. A cookie is a small file stored on your device that helps the site function correctly.

We use two categories:

• →Essential cookies: required for the site to function (session state, preferences). These cannot be disabled.
• →Analytics cookies: anonymous page-view data that helps us understand how visitors use the site. These are only set if you accept cookies.

You can withdraw your cookie consent at any time by clearing your browser cookies and revisiting the site.

Enquiry and contact data is retained for 24 months from last contact, after which it is deleted. Client project data is retained for the duration of the engagement plus 12 months, unless a longer period is required by law or agreed contractually.

Under the Mauritius Data Protection Act 2017 and applicable GDPR principles, you have the right to:

• →Access the personal data we hold about you
• →Request correction of inaccurate data
• →Request deletion of your data (right to erasure)
• →Object to or restrict how we process your data
• →Receive your data in a portable format

To exercise any of these rights, email us at info@synalytics.io. We will respond within 30 days.

We use the following third-party services in the operation of this website and our business. Each operates under its own privacy policy:

• →Supabase: database and authentication infrastructure, including bookings made on this site
• →Meta (WhatsApp Business): booking confirmations, reminders and follow-up messages, only if you book a call
• →Vercel / Lovable: website hosting and deployment
• →Google Fonts: font delivery (no personal data collected)

We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the site after changes constitutes acceptance of the updated policy.

Questions about this policy or how we handle your data should be sent to info@synalytics.io.

You also have the right to lodge a complaint with the Data Protection Office of Mauritius if you believe your data has been processed unlawfully.